Frequently Asked Questions
Planning a kitchen remodel, bathroom remodel, custom countertop, cultured marble shower, or full design/build project?
Sandia Marble Design and Remodeling helps homeowners and contractors throughout Albuquerque, Rio Rancho, Santa Fe, and surrounding New Mexico communities with kitchen remodeling, bathroom remodeling, custom countertops, cultured marble, stone fabrication, 3D design visualization, and professional installation.
We are a locally owned company, a licensed residential general contractor in the State of New Mexico, bonded and insured, and a trusted remodeling resource for projects of many sizes and investment levels.
Whether you are looking for a practical update, a durable long-term solution, or a fully customized remodel with premium finishes, our team can help you understand your options and choose the right path for your home, budget, and goals.
1. Why Choose Sandia Marble Design and Remodeling?
What makes Sandia Marble Design and Remodeling different?
Sandia Marble Design and Remodeling is a locally owned Albuquerque remodeling, countertop, and fabrication company with more than 25 years of experience, that was established in 1999. We bring design, material selection, fabrication, installation, and project coordination together under one team, helping customers move from idea to finished project with greater clarity and accountability.
Do you have a showroom?
Yes. Sandia Marble Design and Remodeling has a showroom in Albuquerque where customers can explore materials, discuss project options, and meet with our team by appointment. Our showroom is located at 1424 1st St NW, Albuquerque, NM 87102.
Are you a licensed residential general contractor?
Yes. Sandia Marble Design and Remodeling is a licensed residential general contractor in the State of New Mexico. We are also bonded and insured. This allows us to support homeowners with more complete remodeling projects, not just countertops or surface upgrades.
Are you only a countertop company?
No. Countertops are an important part of what we do, but Sandia Marble Design and Remodeling is much more than a countertop company. We provide full kitchen remodeling, bathroom remodeling, design/build services, cultured marble products, custom countertops, stone fabrication, and professional installation.
How long has Sandia Marble Design and Remodeling been in business?
Sandia Marble Design and Remodeling has been serving New Mexico homeowners, builders, remodelers, and contractors since 1999 and has more than 25 years of experience.
Are you bonded and insured?
Yes. Sandia Marble Design and Remodeling is licensed, bonded, and insured.
What areas do you serve?
Sandia Marble Design and Remodeling serves Albuquerque, Rio Rancho, Santa Fe, and surrounding New Mexico communities.
Do you work with both homeowners and contractors?
Yes. We work directly with homeowners on kitchen remodels, bathroom remodels, countertops, cultured marble showers, and design/build projects. We also support contractors, remodelers, and builders with fabrication, installation, and material solutions.
2. Project Fit, Budget, and Value
Is Sandia Marble Design and Remodeling a good fit if I want a practical, budget-conscious update?
Yes. Not every project needs to be a full remodel. Many homeowners want to improve their space with durable, functional, cost-conscious upgrades. Sandia Marble Design and Remodeling can help with focused improvements such as countertops, vanity tops, cultured marble showers, shower surrounds, backsplashes, and other updates that improve daily use and long-term value.
Is Sandia Marble Design and Remodeling a good fit if I want a higher-end custom remodel?
Yes. For homeowners who want a more complete transformation, Sandia Marble Design and Remodeling offers full kitchen and bathroom remodeling, design support, premium materials, project management, 3D design visualization, and coordinated installation.
Can you help me compare good, better, and best options?
Yes. We can help you compare materials, design choices, scope options, and finish levels so you can make informed decisions. Some customers prioritize function, durability, and budget control. Others prioritize premium finishes, layout changes, custom design, and a more complete remodel. Our role is to help you choose the right solution for your home, goals, and investment level.
Can you help me stay within budget?
Yes. A clear scope, early selections, and realistic planning are key to controlling budget. We help customers understand how materials, layout changes, finish selections, custom features, and project scope affect cost before work begins.
What if I want something beautiful but still affordable?
That is a common goal. We can help you identify materials and design choices that provide a strong balance of appearance, performance, and value. For example, some customers may choose targeted countertop or shower upgrades rather than a full remodel, while others may choose phased improvements or alternative material options.
What if I want a luxury remodel?
We can support that as well. Sandia Marble Design and Remodeling works with high-quality materials, custom designs, premium countertops, cabinetry, lighting, tile, fixtures, showers, tubs, and other selections that can create a more elevated kitchen or bathroom remodel.
Can I phase my project?
In many cases, yes. Depending on the project, we can discuss whether it makes sense to complete the work in phases or focus first on the highest-impact improvements.
3. Design, Planning, and 3D Rendering
Do you offer design help?
Yes. Sandia Marble Design and Remodeling has experienced designers who help create spaces that are both beautiful and functional. We help with layout, materials, cabinetry, countertops, fixtures, lighting, tile, flooring, and finish selections.
Do you offer 3D renderings?
Yes. Sandia Marble Design and Remodeling uses 3D rendering and design technology to help customers visualize their kitchen, bathroom, or remodeling project before construction begins. This helps you better understand layout, proportions, finishes, and the overall look of the completed space.
Why are 3D renderings helpful?
3D renderings help reduce uncertainty. Instead of relying only on samples, sketches, or imagination, you can see how key design elements may work together before construction starts. This is especially helpful for cabinet layouts, countertop selections, shower designs, lighting, flooring, wall colors, and full kitchen or bathroom remodels.
Can I bring inspiration photos?
Yes. Inspiration photos are very helpful. Bring photos, saved images, measurements, plans if you have them, and notes about what you like or dislike in your current space.
Can you help if I do not know exactly what I want?
Yes. Many customers start with a general goal rather than a finished plan. We can help you clarify priorities, compare options, and decide which improvements will have the greatest impact.
Do I need to have all my selections made before contacting you?
No. You do not need to have everything selected before reaching out. We can help guide you through choices such as countertops, cabinetry, tile, shower materials, fixtures, colors, and finishes.
4. Getting Started
How do I start a project with Sandia Marble Design and Remodeling?
The best first step is to contact us by phone, email, or through the website. Tell us what type of project you are considering, where the project is located, and whether you need a full remodel, countertops, cultured marble, shower work, design/build help, or a showroom appointment.
Do you offer free estimates?
Yes. Sandia Marble Design and Remodeling offers free estimates. An estimator can review your project, discuss materials, take measurements, and help guide next steps.
Do I need an appointment to visit the showroom?
Yes. Please call to schedule a showroom appointment so we can give you the right time and attention. The showroom is located at 1424 1st St NW, Albuquerque, NM 87102.
What are your showroom hours?
The showroom is open Monday through Friday from 8:00 am to 4:00 pm and closed Saturday and Sunday.
What should I bring to my showroom appointment?
Bring photos of your space, rough measurements, inspiration images, plans if you have them, and any ideas about budget, materials, colors, or project goals. For remodels, it helps to think about what is not working in the current space and what you want to improve.
Can I see examples of past work?
Yes. We have a project gallery and video gallery showing kitchen, bathroom, countertop, and remodeling work.
5. Process, Scheduling, and Communication
What is your remodeling process?
A typical remodeling process includes consultation, scope definition, design and selections, estimate review, scheduling, production or fabrication, installation, project management, and final walk-through. For full remodels, our team coordinates design, materials, trades, fabrication, and installation to help keep the project organized.
What does full-service remodeling mean?
Full-service remodeling means one company helps coordinate the major parts of your project, including design, material selections, fabrication, installation, and project management. This can include cabinetry, countertops, fixtures, tile, flooring, lighting, plumbing, electrical, and related remodeling details depending on the scope of work.
Will I have help making selections?
Yes. We help customers review options and make selections that fit their style, performance needs, and budget. This may include countertops, cabinets, shower materials, tile, flooring, fixtures, lighting, and other finish details.
How long does a kitchen remodel usually take?
Kitchen remodeling timelines vary based on project size, material availability, design complexity, selections, and scope. Many kitchen remodels take several weeks, and a more accurate timeline can be provided once the scope, materials, and schedule are reviewed.
How long does a bathroom remodel usually take?
Bathroom remodel timelines vary depending on the size of the bathroom, the complexity of the work, material availability, shower or tub selections, plumbing and electrical needs, and whether the project is a targeted update or a full remodel.
Can I stay in my home during the remodel?
In many cases, yes. We work to keep the workspace clean, safe, and organized while reducing disruption as much as possible. The answer depends on the scope of work and whether the project affects essential areas such as the kitchen, primary bathroom, water, or electrical systems.
What happens if I change the scope after the project starts?
Scope changes can affect cost, materials, labor planning, sequencing, and completion dates. Sandia Marble Design and Remodeling uses a formal change order process so changes can be reviewed, priced, approved, and scheduled properly.
Who should I contact during my project?
Your point of contact may depend on the project type and phase. For full remodeling projects, the team coordinates design, estimating, production, project management, fabrication, and installation so questions can be routed to the right person.
6. Kitchen Remodeling
Do you handle full kitchen remodels?
Yes. Sandia Marble Design and Remodeling provides kitchen design and remodeling services that may include layout planning, cabinetry, countertops, backsplash, flooring, lighting, fixtures, appliances, plumbing, electrical, and installation.
Can you help with kitchen layout and function?
Yes. We help customers think through layout, workflow, storage, countertop space, lighting, material selections, and overall function so the kitchen works better for daily life.
Do you install kitchen countertops?
Yes. Sandia Marble Design and Remodeling fabricates and installs custom kitchen countertops in materials such as granite, quartz, quartzite, marble, and porcelain/Dekton.
Can you help with backsplash?
Yes. Backsplash can be part of a kitchen update or full kitchen remodel. It can help tie together cabinetry, countertops, flooring, and overall design.
Do you only remodel kitchens?
No. Sandia Marble Design and Remodeling also specializes in bathroom remodeling, custom countertops, cultured marble, shower surrounds, vanity tops, and design/build projects.
7. Bathroom Remodeling
Do you handle full bathroom remodels?
Yes. Sandia Marble Design and Remodeling provides bathroom design and remodeling services, including vanities, sinks, showers, tubs, walk-in showers, tile, flooring, lighting, plumbing, electrical, countertops, cultured marble, and installation.
Can you help me plan a bathroom remodel?
Yes. We can help you define your goals, set a realistic scope, choose the right layout, select durable materials, prepare for construction, stay informed during the project, and complete a final walk-through.
Can you help with walk-in showers?
Yes. Sandia Marble Design and Remodeling can help with shower design, walk-in showers, shower surrounds, cultured marble, , shower doors, and related bathroom remodeling needs.
Are cultured marble showers a good option?
Yes. Cultured marble can be a strong option for customers who want a durable, low-maintenance shower with fewer grout lines and a clean finished appearance. We manufacture cultured marble.
Can you remodel a bathroom for both function and appearance?
Yes. A good bathroom remodel should improve both how the space looks and how it works. That may include better storage, lighting, ventilation, shower access, vanity space, surface durability, and ease of cleaning.
8. Countertops and Materials
What countertop materials do you offer?
Sandia Marble Design and Remodeling offers custom countertops and works with materials including granite, quartz, quartzite, marble, porcelain/Dekton, and cultured marble,
Do you fabricate and install countertops?
Yes. Sandia Marble Design and Remodeling has in house fabrication and installs custom countertops for kitchens, bathrooms, and other spaces.
What is cultured marble?
Cultured marble is a manufactured surface made from stone particles, resins, and pigments. It is commonly used for shower walls, shower pans, tubs, sinks, vanity tops, backsplashes, trim, seats, soap holders, and shampoo holders. We manufacture cultured marble.
What is quartz?
Quartz is an engineered countertop material made by combining ground natural quartz with resin. It is durable, low-maintenance, and available in many colors and patterns.
What is quartzite?
Quartzite is a natural stone formed from quartz-rich sandstone under heat and pressure. It is often selected for its natural beauty, durability, and unique variation.
What is granite?
Granite is a natural stone commonly used for countertops because of its durability, heat resistance, and one-of-a-kind natural patterns.
What is porcelain or Dekton?
Porcelain/Dekton is a durable surface material often used for countertops and other application such as shower/bath surrounds. It is known for strength, design flexibility, and modern surface options.
Which countertop material is best for my project?
The best material depends on where it will be installed, how the space will be used, your design preferences, maintenance expectations, and budget. During your consultation, we can help compare options such as granite, quartz, quartzite, marble, cultured marble, and porcelain/Dekton.
Do you offer affordable countertop options?
Yes. We offer a range of countertop and surface options to help customers balance appearance, durability, maintenance, and budget.
Do you offer premium countertop options?
Yes. We work with premium materials and design options for customers looking for a higher-end finish, custom look, or full kitchen or bathroom transformation.
9. Shower Doors, Installation, and Care
When can I use my cultured marble shower or bath after installation?
Cultured marble showers and baths typically need time to cure before use. In most cases, they can be used 24 hours after installation.
When are shower doors measured?
Shower and bath doors are measured after the shower or bath walls are completed. This helps ensure a better fit because walls are not always perfectly square.
How long does it take to get a custom shower door installed?
Custom shower doors typically require manufacturing time after measurement and ordering. Some standard or slider door options may be available sooner depending on the project and product selected.
When can I use my shower door after installation?
Shower and bath doors typically need time to cure after installation. In most cases, they can be used 24 hours after installation.
How do I clean cultured marble
Use a soft sponge or cloth with a non-abrasive cleaner. Avoid abrasive pads or harsh cleaners that may damage the surface. Periodic use of an appropriate polish or wax may help maintain shine, depending on the product.
How do I care for granite countertops?
Wipe spills quickly, especially acidic substances such as wine, coffee, fruit juice, tomato sauce, or soda. Use natural stone cleaner or warm water for daily cleaning, use cutting boards, and place hot pans on trivets or hot pads. Granite may need to be sealed periodically.
How do I care for quartz countertops?
Clean quartz with a soft cloth, warm water, and mild soap if needed. Use cutting boards and trivets or hot pads to protect the surface from scratches and thermal shock.
Do I need to seal quartz?
Quartz is engineered to be low-maintenance and does not require the same sealing routine as many natural stones. We can review care instructions for the specific quartz product you select.
Do I need to seal granite?
Granite may need to be sealed periodically. If water no longer beads on the surface, it may be time to reseal.
10. Payment, Deposits, and Scheduling
Is a deposit required?
Yes. Payment terms depend on the size and scope of the project.
For many standard projects, a 50% deposit is required to schedule the job, with the remaining 50% due upon completion. Pick-up orders under $500 require full payment at the time of order.
For larger-scale projects, payment terms are typically structured as 30% / 30% / 30% / 10%, with the final 10% due upon substantial completion.
What does 30/30/30/10 mean for larger projects?
For larger-scale remodeling or design/build projects, payments are typically broken into four stages:
• 30% initial payment to begin the project process and secure scheduling
• 30% progress payment at an agreed project milestone
• 30% progress payment at a later agreed project milestone
• 10% final payment due upon substantial completion
This structure helps align payments with project progress, material commitments, scheduling, and completion milestones.
What does substantial completion mean?
Substantial completion means the project is complete enough for the space to be used for its intended purpose, even if minor punch-list items remain. Any remaining items are reviewed and addressed through the final completion process.
When will I know my installation date?
Your sales representative will provide an installation date at the time of deposit. The scheduler will call the day before installation with an arrival timeframe. For larger scale projects, the Project Manager/Coordinator will be in contact with you regarding project schedule.
Do you offer financing?
Financing options may be available. Please contact the office for current financing options and terms.
What payment methods do you accept?
Sandia Marble Design and Remodeling accepts major credit cards, cash, and checks.
Do you offer warranties?
Warranty coverage can vary depending on the product, material, and installation scope. Ask the Sandia Marble Design and Remodeling team which warranties apply to your selected materials and project
11. Final Questions
Why should I hire a professional remodeler instead of doing it myself?
Hiring a professional remodeler helps protect your investment, reduce costly mistakes, and improve the quality, safety, and durability of the finished project. A professional team can help with planning, material selection, measurements, fabrication, installation, scheduling, and project coordination.
What is the best way to contact Sandia Marble Design and Remodeling?
Call (505) 359-5838, email info@sandiamarble.com, or schedule a showroom appointment. The showroom is located at 1424 1st St NW, Albuquerque, NM 87102.
How do I schedule a consultation?
Contact Sandia Marble Design and Remodeling by phone or through the website contact form. Let us know whether you are interested in a full kitchen or bathroom remodel, countertops, cultured marble, design/build services, a showroom appointment, or an estimate.
